eLeaP is an LMS software solution geared towards companies with fewer than 5,000 employees. It is a cloud-based SaaS learning management system that is configurable to facilitate a company’s course creation, training programs, and other learning efforts. It can ramp up learning content development quickly by making use of existing company documents and sources, including PowerPoint slides, PDFs, video files, audio files, Word documents, SCORM materials, and so on.
Companies using the eLeaP solution enjoy improved team performance, reduced overhead expenses, and stronger organizational compliance. The learning experience is highly customizable so that companies don’t waste precious time with extraneous material. Learning experiences designed through eLeaP are highly interactive and enjoyable to end users and learners. The tools included range from quiz and test creation to certificates, as well as surveys, forums, discussion groups, and much more. The solution also offers an API environment, enterprise management tools, and single sign-on capability. The tracking and reporting module allows administrators to track learner progress and collect data that informs their decision-making.
Every customer review about eLeaP had some common points, including how easy it is to use, the graduated payment scheme based on the number of learners using the system, and the stellar support offered to quickly and patiently resolve any issues that come up. Users also note that when they need a change or improvement in functionality, eLeaP support is quick to come up with a viable workaround until they can implement a more permanent solution in one of their regular upgrades. Here are the words and phrases various customers have used to describe eLeaP’s support staff: Impeccable; fabulous; extraordinary; flawless; willing to go the extra mile; “we will make it happen” enthusiasm; well-trained; excellent; prompt and helpful.
There are very few drawbacks mentioned by eLeaP users. One is that it can be difficult to find a particular user in the system if you’re unsure of the spelling of the person’s name. Another mentioned that reporting functions could be more robust, but the customer noted that the reporting function continues to be an object of iterative improvements, which is always a good sign. Another mentioned that some keyboard characters are not recognized by the system, resulting in strange replacement characters. Clearly, these are not serious drawbacks given that every single reviewer gave eLeaP the highest rating possible.
It’s rare to come across a software solution with customer reviews that consistently give it the highest rating possible, regardless of the rating platform. eLeaP has achieved this rare distinction by providing functionality that meets client needs, as well as being highly responsive to improving the software’s functionality based on customer feedback. Users find eLeaP very easy to use, and the customer and technical support nothing short of awesome. As one user succinctly put it: “This company is rocking.”