In the distribution software market, Snapfulfill is a solution offered by Synergy North America to serve as cloud-based warehouse management system (WMS) across a variety of industries, including retail, wholesale, eCommerce, 3PL, manufacturing, electronics, food and beverage, and others. Its core benefits are greater efficiency and streamlining in such processes as picking, dispatching, and other facets of order fulfillment.

It helps increase order accuracy, which is always appreciated by customers and clients. This “Tier 1” warehouse management system comes complete with RF/Barcode scanning equipment and plenty of functionality, but deployed in a way that is accessible to all – SaaS. Efficiency gains in picking and dispatching often run as much as 30%. Its adaptable workflow engine facilitates process improvement and customization without forcing expensive system overhauls. Its rules engine is also customizable to fit a company’s unique processes and requirements. Charge types by client may be set and changed, automating the billing process to streamline and reduce administrative costs. This is a scalable solution that can work for a company of any size, and without the up-front costs (not to mention headaches) of a major on-premise installation. The monthly subscription fee for Snapfulfill is all-inclusive, from training to deployment to support and does not require a lengthy contract.

Pros

Several users note how the team at Snapfulfill is a cut above the rest. They are impressed with how thorough the initial exploration, analysis, and question-asking was on the part of the company before they suggested the system as a fit. Once that fit is given the green light, companies can be up and shipping under the new system in less than two months, which is impressive. That thoroughness appears to carry through for customers when it comes to implementation and training as well. Users describe the interface as simple and easy to use for anyone, with a layout that makes it easy to manage orders and review stock. On the seemingly rare occasions when support is needed, it receives high praise from users.

Cons

Because this is a web-based SaaS solution, Internet connectivity becomes a key issues, and this can vary widely within distribution facilities depending on the nature of the physical building in which the system needs to operate. A couple users noted that there are “curious” limitations to mobile printing, but didn’t say anything more specific about it, although it certainly wasn’t a deal-breaker by any means.

Users of Snapfulfill are very pleased with the software’s functionality and ease of use. They are also especially impressed with how the company takes the time to make sure it’s a good fit for the potential user, and is stellar in how it facilitates implementation. One of the interesting things to read in several of the user reviews was how Snapfulfill will be honest in its assessments, suggesting process changes, modifications, and improvements that will better allow a user to leverage its full capabilities. This often seems to involve identifying processes that have become more complex over time than they need to be.