DossierFleet Maintenance has been around since 1979 and has developed an asset management software solution that works for companies of any size, whether dealing with just a handful of vehicles or a fleet composed of thousands of vehicles and other equipment. The solution is available as either an on-premise or web-based deployment. Bar coding capability is included, along with Radio Frequency Identification (RFID) to track both vehicles and equipment.
The fleet management system includes a maintenance history log for each vehicle that accounts for costs per mile, including expenses for both parts and labor. Critical data can be updated in the system in real-time. Complete fleet vehicle data is tracked, from maintenance costs to overall inventory levels for not only vehicles but any kind of equipment. More than 4,000 companies have made Dossier their asset management solution of choice to lower their costs and minimize downtime through the automation of so many aspects of fleet management, from scheduling preventive maintenance to orders for repair, miles per gallon achieved, fuel cost tracking, vendor and labor controls, licensing and permitting needs, benchmarking, work pending status updates, VMRS codes, and more.
Dossier users note that they would essentially be lost without it in terms of managing their fleets of vehicles. The appreciate the inventory control features that allow them to generate and receive purchase orders, repair orders, handle returns, adjust inventory levels, and track costs by vehicle and vendor. Being able to access the web-based version from anywhere is a real plus for many users. Users have also noted that both the training and support offered are outstanding. Other users have noted that since implementing Dossier, they have experienced significant reductions in vehicle downtimes and dramatic improvements in overall operations. Other users highlight how essential the preventive maintenance capabilities are in ensuring the safety of their workforces on a daily basis. Users also note their appreciation of the company keeping up with ever-changing technologies. Others highlight how the company is willing to work with you to make sure Dossier is customized to meet your particular business model and requirements. They also appreciate how it can scale to changing needs and extent of operations. Other users note that the interface is very easy for everyone to use, even if they lack general computer skills as many of the tasks can be accomplished using drop-down menus. The data generated helps many users make better-informed business decisions.
Several users noted that while the training offered is good, it’s pretty expensive only offered in a three-day window, which means you need to make sure the right people are available for it. Others noted that while the variety of pre-built reports is extensive, outputting that data into files that can then be further manipulated is somewhat limited. A few users would appreciate the addition of reporting on useful lifecycles by depreciation.
Dossier customers are generally quite pleased with functionality of the fleet management software, as well as the support and training offered. While some improvements still need to be made in the area of reporting, most customers feel the company is responsive in making improvements.