Dating back to 2001, the Telogis fleet management software solution provides a full spectrum of features to aid fleet-based companies of any size to manager their field service operations. It includes status tracking, job schedule management, repair response management, a rules engine, and more. This is a GPS-driven system that gives a robust picture of all vehicles out in the field through its spatial cluster approach.
You can see thousands of vehicles in one snapshot with the ability to zoom in to specific locations and vehicles as needed. This fleet management software allows managers to keep close tabs on a very mobile workforce, along with a mobile-access option that can be used when you’re on the go yourself. Users have instant access to real-time data and information about every vehicle in the fleet. It can also deliver automatic notifications to managers when vehicles stray outside customizable business parameters and rules. This platform also delivers updates on maintenance needs of vehicles in the fleet, so you’ll always know which vehicles need what servicing. It also tracks speeds travelled for marking speed limit violations as well as idle times so you’ll know what’s happening at any given moment in time. This stream of data allows managers to put a stop to poor driving habits and reduce idle times, all for the sake of achieving optimal efficiency. The system also keeps managers updated on weather conditions that could affect operations or cause delays, whether strong winds, severe thunderstorms, hurricanes, snow storms, and so on.
Users of Telogis are impressed with its functionality and array of features, as well as with quick support when needed. Users especially appreciate the mapping capabilities, being able to follow vehicles on the map when timing is crucial. They also note that being able to show the actual miles right there on the map helps assure customers that they’re only being charged for the actual miles involved. Users who were previously unable to so easily track all their fleet vehicles find it difficult to believe they ever got along without it.
Some users have run into incompatible or defective GPS units when implementing Telogis at their companies, which can result in a significant amount of lost productivity while the issues are being addressed. Some users have also noted variability in the service according to which web browser is used. Some have noted compatibility issues with Internet Explorer, while others have had better luck with Google Chrome. Several users note that they don’t feel like they’re using all the features available and wish there were more training available. A few users noted that some of the revisions made in the last major updates seemed to make the system less user-friendly and unnecessarily complicated.
Telogis users are generally pleased with the functionality of the software and the support they receive from the company, in spite of ongoing problems with some transponders not working.