Rediker offers a K-12 schools cloud-based software solution it calls Administrator’s Plus, founded by educators for educators. Its solution is used by thousands of schools in all 50 states in the US and in more than 115 countries around the world.

Administrator’s Plus is the SIS (student information system) aspect of the system that streamlines a full range of administrative tasks, including Attendance, Scheduling, Web Gradebook, Report Cards, Discipline, Online Forms, Billing, Accounting, Web Portals (ParentPlus and StudentPlus), Mobile Apps, Cafeteria, Library, Nurse, Admissions with Online Applications and Forms, Development and more. Additional functionality can be added in the form of Administrator’s Plus Pro for enrollment management and charter school enrollment, responsive website design, and teacher evaluation. Support can be accessed through several channels, including phone support, email support, or an online support portal.

Pros

Here are some of the positive comments users have made about Administrator’s Plus:

• Users note that the system provides all the functionality needed, even for schools that are independent or don’t follow state standards.
• Several have noted how customizable much of the system is, including schedules and reports.
• Others note that customer support doesn’t end with purchase or the onsite and online trainings offered, but continues on as needed and is top-notch.
• Users also note that the integration between the different modules within the system is very good, and also note it integrates well with third-party software as well.

Cons

Here are what Administrator’s Plus users see as drawbacks to the software:

• A few users have noted that the report writing process for custom reports is complex and difficult, but that support is good in helping you work through it.
• Some users find that all the different aspects make it feel like a “hodge-podge” or piecemeal design that needs an overhaul to consolidate its many parts into a more cohesive system. In fact, some feel like different parts of the system are so different that they might have been developed by completely different companies.
• Several users have noted that custom fields often require “SuperDB tables” that are very inflexible and difficult to manage for end-users, although the company is looking at making this part simpler.
• Other users note that the system manuals that should help feel like they are very outdated.
• Some users find the placement of tasks within menus extremely random, forcing users to endlessly poke around through several layers of illogical menus to find what they want to do. The feel like features are scattered all over the place.

Rediker’s software solution for school administration is one of those that either elicits high praise or quite negative criticism. Those who like it seem to love it. Those who don’t like it seem to downright hate it. The negative comments users had about Administrator’s Plus are very aligned with each other, which indicates that they are valid criticisms. But those who like the system seem to be very loyal in their praise of it. Potential customers should engage in a full demo to make sure it will function as they wish.