Saigun Technologies has its own system in the performance appraisal software market called EmpXtrack. This cloud-based system is very customizable and simple to use, allowing companies to create SMART goals and assess performance, giving managers and the company a complete 360-degree view of performance company-wide.

The tool is particularly geared towards employee development and learning, as well as aligning compensation and promotion with performance. The approach in its appraisal module allows for rapid appraisals that are both effective and transparent. The competency framework is fully configurable, meaning all assessment criteria can be tweaked to fit any specific role. And the appraisal process is supported by detailed FAQs and help functions. The system’s built-in templates, reporting, and analytics facilitate the identification of top performers as well as the hang-ups. EmpXtrack’s capabilities include automating complex workflows, the support of a range of appraisal types, managing multiple time-frames, full control of access/visibility by role and stage, email notifications and reminders, linking of goals to any variety of company and role information, peer feedback, multi-manager appraisals, goal setting and tracking, Bell Curve usage, comparison of rating scores across groups, and more. Although most opt for the cloud-based version, it can also be deployed as on on-premise solution. There is also an EmpXtrack API that can be used to integrate with other applications as needed.

Pros

Here are the things EmpXtrack’s users like about the system:

• In general, users find the system user-friendly and easy to use, as well as highly configurable. Users seem to really like the UI and workflows.
• Several users noted their appreciation of how seamlessly it can integrate with other platforms.
• Customer support has received high marks.
• The company has also been described as very receptive to customer feedback and suggestions for future improvements.
• A few users noted that the self-serve employee portal is easy enough to use to not require any training.

Cons

Here are some of the drawbacks to EmpXtrack noted its users:

• Some users feel the reporting and analytics functionalities are not as robust as they should be, but the company appears to be actively addressing that issue.
• One user noted that system access was troublesome for Safari users on tablets.

The Saigun Technologies entry in the performance appraisal software market, EmpXtrack, has received very good but not perfect marks from its users. In general, the software is considered easy to use with a good user interface and customization options. The only serious drawback mentioned by multiple users was the lack of robustness in the reporting and analytics functions. However, the company has pointed out that it is in the process of addressing those concerns, which will be added in future updates of the product.