As the name implies, BillQuick’s solution in the project management software market is geared towards companies whose project work includes the need for billing out time, which means it has robust accounting capabilities. The software is available as a cloud-based service, or as a standalone self-hosted platform. Its accurate tracking of time streamlines the process in such a way as to result in decreasing administrative costs while increasing revenues. The flexibility in ways the software can be deployed means it can be made available on nearly any computer or mobile device, including Android phones, iPhones, and Blackberries. Reporting and billing functions offer plenty of templates from which to choose – more than 400 customizable report templates and at least 150 invoice templates. BillQuick can also be integrated with a variety of larger accounting platforms, and maintains certified partnership status with such companies as MYOB Australia, Intuit, and Microsoft.

Pros

Many users seem to be particularly impressed with fact that your account comes with an assigned account manager who actually follows up with you without prompting. This is very different from many companies where you can’t even identify the person in that role, let alone ever speak with them directly. Other users note that when they come up with a “wish-list” of modifications, they find the company willing to meet them, which is another welcome change from many competitors. In general, the companies that have taken advantage of both trainings offered and customer support a very pleased with both. There are free monthly training seminars, as well as paid one-on-one training sessions.

Cons

Users who are unhappy with BillQuick complain that overall the software contains far too many glitches and bugs. While none of them are serious, each one results in just a little bit of wasted time that quickly adds up into major amounts of lost time, which translates into lost revenues. Others note that a single user shouldn’t have to pay separate licensing fees for desktop versus web access to the system, which should be allowed under a single license for that individual user. Several users note that when a mistake is made on an invoice and you catch it before sending it, the process for correcting such errors is too complicated and time-consuming. Users also note that attaching expenses to an invoice before emailing it is not an easy thing to accomplish.

Most users are satisfied with BillQuick’s solution in the Project Management Software market. However, those users who are unhappy with it seem extremely unhappy with it. This may be one of those cases where you just need to be vigilant in testing it out before purchasing to make sure it’s going to meet your needs. Because of the nature of user comments, I would recommend a full testing where you can simulate your company’s operations in order to be confident before purchasing that it suits your company’s way of doing things. When accurate billing is at stake, you want to get this purchase right.