For smaller businesses of up to 50 employees, the avast! Endpoint protection system offers a viable IT security and Enterprise security solution. Its signature virus database consists of data collected from more than 200 million avast! systems installed all over the world, which means it’s incredibly comprehensive in its virus protection capabilities.
Besides virus protection, it also offers vulnerability scanning and live-stream database updates, which can occur anywhere from 100-350 times each and every day. Its threat detection capabilities are executed through sandbox and auto-sandbox virtualization technologies to assess and respond to threat behaviors. This is a Windows-based on-premise system.
Avast! users have noted that following positive highlights about the system:
Users seem to be very pleased with its basic protection functionalities. They all seem to feel well-protected against any and all viruses. Other users noted that its malware detection and removal functions have worked well.
Several noted that the installation process was largely hassle-free.
A number of users noted that the initial scan upon startup goes fairly quickly, and seems to find everything bad on the first run, which is great.
Some users especially appreciate the AutoSandbox feature and how it integrates with the File Rep cloud feature. This identifies new files that might be potential threats based on feedback from other users around the world. Thus, even if a certain file is tested and deemed to be malware, if it’s reputation is low, Avast automatically sandboxes it (allows it to run in an isolated environment).
Other users like the Small Office Administration Console, a web-based console that doesn’t require a server operating system. Companies with limited network capacity appreciate this. The console can be accessed from any Internet connection and provides notification whenever any device is connected to the network.
The following are some of the negative comments users have made about avast!
Pushing the system out to workstations feels slow and cumbersome, and the system takes up a lot of processing power, which wasn’t made clear up-front. Some users complained of how slow it made their workstations, but others described this effect as only moderate.
Several users noted that post-sale support was found to be not-so-great, and certainly not as good as the product itself. Updates and upgrades can cause problems, and the support function is not good at resolving issues.
Other users note that the malware or infection removal process at any given infected workstation is rather lengthy, requiring multiple reboots to ensure the machine is clean.
Some users note that there is no anti-spam or firewall functionality.
A few users noted that devices are only protected when connected to the system, meaning if a device is lost or stolen, the data on it are not protected.
Many users complained about it only being available in the Windows operating environment.
While most users of Avast are pleased with the functionality and protection offered, as well as its convenience, many have noted that technical support is very lacking.