IT & Operations Management
AssemblaAccelerate your team with a wiki, a message board, shared files, and other classic collaboration tools. Assembla wraps them up into one activity stream and adds more specialized tools.
Appointment-plusAppointmentPlus is a cloud-based appointment scheduling software solution where all of your important data is housed on servers. This internalized scheduling platform lets staff members log in and take control of the process including making, changing or canceling appointments, adding new customers, adding notes to a customer’s files, viewing complete customer appointment history, putting customers on a waiting list and more. Staff booking and customer self-booking can be separately controlled and scheduling systems from AppointmentPlus can also be accessed on mobile devices including smartphones and tablets.
NimbleScheduleWith NimbleSchedule, you can manage scheduling, time tracking and communication from anywhere. You can eliminate spreadsheets and outdated paper-based schedules with NimbleSchedule, featuring the ability to quickly view, manage and approve time off, overtime and shift-swap requests in real time from a computer or a mobile device. You can also set your account with just one or multiple locations and departments, and enjoy the easy at-a-glance dashboard views. Self-service features include open shift rosters, dropped shift replacements and shift swapping.
Shoeboxed for Quickbooks
Shoeboxed for QuickbooksWith the Shoeboxed for QuickBooks sync you can save huge amounts of time by scanning directly into QuickBooks.
WebflowWebflow is a visual website builder for designing professional, responsive sites. No coding required. You can either design a website entirely from scratch or start from one of our gorgeous business templates. Our templates are modern and responsive, and our client list proves it: We’re relied on by the design teams at Groupon, MTV, Pinterest, IBM, and many more.
TwilioTwilio brings to developers a powerful API for phone services which allows make and receive phone calls, and send and receive text messages. Twilio allows programmers to easily integrate various communication methods and to use existing web development skills, existing code, existing servers, existing databases and existing karma to solve these communication problems quickly and reliably.
PagerDutyPagerDuty is an incident management system for IT monitoring, delivering alerting, on-call scheduling, policies for escalation and tracking of incidents to maximize uptime. PagerDuty offers solutions for all kinds of teams, including DevOps teams, transition to DevOps and enterprise teams. PagerDuty provides the resources to sort through data from monitoring systems, uncover issues, and handle critical issues efficiently.
Customer Service & Support
WalkMeWalkMe is a software used to manage Customer Service & Support operations so that companies can improve their efficiency and save money. At WhataSoftware, we strive to bring you the best in Customer Service & Support enterprise software products. Feel free to contribute your experience by reviewing WalkMe. Your input helps the whole community.
UserVoiceUserVoice is a software used to manage Customer Service & Support operations so that companies can improve their efficiency and save money. At WhataSoftware, we strive to bring you the best in Customer Service & Support enterprise software products. Feel free to contribute your experience by reviewing UserVoice. Your input helps the whole community.
Survey AnalyticsAt Survey Analytics, we are all about creating a community to deliver breakthrough tools to help you listen. Currently we are serving 30 different industries in 15 countries around the world. We help companies listen, manage and scale feedback initiatives with powerful DIY tools and a team of dedicated research experts. We have been around since 2004 offering cloud based surveys and real-time analytics. We are a private owned and profitable company with our own agenda and the future of our software is paved by the road and journey our customers are on to listen. We are very agile and approachable in a sense that we like to form long term partnerships, deliver needs and develop features customized to work best for you. We were one of the first to begin offering mobile research solutions in 2010 with breakthrough apps for both offline surveys and to manage panel/community members on the go through smartphones.
LogMeIn RescueLogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.
Bazaarvoice ExpressBazaarvoice is a network that unites brands and retailers to the authentic conversations, voices and opinions of consumers. On the Bazaarvoice network, more than 700 million people view and share opinions, experiences and more, and the technology platform which backs Bazaarvoice can bring these voices to places that influence purchase decisions.
HipChatHipChat provides team chat capabilities specifically designed for businesses. Features include video calling, screen sharing and the best in security. HipChat lets users work and communicate from anywhere and includes APIs and integrations for JIRA, Bitbucket, GitHub, Heroku, Zendesk, Mailchimp and more than 80 other options. Other features include easy screen sharing, secure guest access, unlimited chat rooms, drag and drop file sharing, and it’s fully customizable.
Collaboration & Productivity
MindflashMindflash lets you create online courses in minutes. Just upload your existing training files (PowerPoint, Video, Word or PDF) and automatically converts them into an online course, accessible to any trainee with internet access. Add as many files as you like, arranging them in just the right order to create an engaging multi-media training experience. Insert questions at any point in your course using our easy-to-use templates. Mindflash does the rest for users: grading, real-time results for each trainee, and course-level reports. With Mindflash, you know who needs follow-up, and you know when your team is ready to execute.
Business Intelligence & Analytics
WebEngageWebEngage is a software used to manage Business Intelligence & Analytics operations so that companies can improve their efficiency and save money. At WhataSoftware, we strive to bring you the best in Business Intelligence & Analytics enterprise software products. Feel free to contribute your experience by reviewing WebEngage. Your input helps the whole community.
MouseflowFeatures of Mouseflow include session replays, which let you watch live recordings of visitor behavior including mouse movements, clicks, scrolls, keystrokes and form fills. With click and move heatmaps you can eye trends and boost conversions. Scroll and attention heatmaps show where visitors scroll and pay attention so you can optimize your site to maximize sales. In-page analytics give you a comprehensive view of each page on your site.
MixpanelMixpanel is a mobile analytics solution that lets users easily measure what people are doing in their app on iOS, Android and the web. You can work with data and derive insights without writing SQL, and once the SDK is installed users can pick and choose which actions they want to track in their app with point and click analytics. Drill into data with segmentation, save reports with bookmarks, visualize your data in various ways and use annotations to see significant events to better understand your business and your customers.
EvergageThe Evergage platform delivers real-time web personalization to more than 120 million web visitors, optimizing site conversions and customer success for over 110 organizations, including Rue La La, Wayfair, Gardener’s Supply Company, Millward Brown Digital, Palms Casino Resort and Publishers Clearing House. Evergage’s solutions empower marketers and customer success teams with real-time dynamic content and inline messaging features, behavioral analytics and segmentation, and integrations with other top CRM and SaaS providers.
Comment In This Article