The software tools that make McDonald successful
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Below are the software tools that make McDonald successfulCommunications
3CX
3CX3CX features an IP PBX specifically designed for Windows, based on the SIP standard. This makes it easier for users to manage, and they have the convenient ability to use an SIP phone. A software-based IP PBX/PABX is easier to install and manage thanks to its web-based configuration interface, it’s less expensive to purchase and expand than hardware options and it doesn’t require separate phone wiring.
Collaboration & Productivity
Mindflash
MindflashMindflash lets you create online courses in minutes. Just upload your existing training files (PowerPoint, Video, Word or PDF) and automatically converts them into an online course, accessible to any trainee with internet access. Add as many files as you like, arranging them in just the right order to create an engaging multi-media training experience. Insert questions at any point in your course using our easy-to-use templates. Mindflash does the rest for users: grading, real-time results for each trainee, and course-level reports. With Mindflash, you know who needs follow-up, and you know when your team is ready to execute.
eM Client
eM ClientThe eM Client is a fast e-mail client for Windows. It offers a super fast search, synchronization with mobile devices, import from other mail-clients, Skype integration, cummunication history , IM including facebook chat and full synchronization with Gmail.
Customer Management & CRM
Astute solutions
Astute solutionsSome of the features of Astute Solutions’ software include customer journey management, with the ability to manage the full lifecycle of consumer interactions with your brand, knowledge management to create a knowledge base that will uncover the needs of your customers and agents, market research, call center management and social media management. Other features of Astute Solutions’ software platforms include brand protection to identify and resolve customer issues before they become visible on social media, agent assistance, web/mobile self-service, and real-time in-app and web engagement.
Agorapulse
AgorapulseFeatures of AgoraPulse include a comprehensive filtering tool that ensures each user-sent bit of content is filtered for your review so you’ll never risk missing a conversation, and a simple way to organize, manage and clean-up comments, tweets, and messages. With 24/7 syncing all new content is collected and displayed until it’s reviewed, and you can filter between all other content and new items. All of your channels are managed in one dashboard, moderation is automated, and you can tag content as well as assigning it to the right person.
Engagor
EngagorEngagor is a software used to manage Customer Management & CRM operations so that companies can improve their efficiency and save money. At WhataSoftware, we strive to bring you the best in Customer Management & CRM enterprise software products. Feel free to contribute your experience by reviewing Engagor. Your input helps the whole community.
Qualtrics
QualtricsThe Qualtrics online survey solution is ideal for businesses of all sizes, from freemium to enterprises. Qualtrics is based on licensed users – meaning you only need to pay for the amount of people you want using the software. Qualtrics is ideal for creating customer success surveys as well as identifying key market research points and metrics. The 360-degree employee assessment idea from Qualtrics lets you manage the success of an employee based on what the customer thinks, other members of staff and management, consultants and more.
Customer Service & Support
8×8
8x88x8 is a unique communications platform that’s cloud-based, which modernizes the traditional and outdated idea of a call center, revolutionizing not only how agents interact with customers, but also overall efficiency. 8×8 is used by more than 40,000 businesses and organizations, working to unique both internal and external communication. This complete call center solution is also secure and powerful, yet simple to use. It features an integrated communications approach and a platform that brings together business phone systems with an advanced cloud contact center.
Marketing
Outbrain
OutbrainOutbrain is a software used to manage Marketing operations so that companies can improve their efficiency and save money. At WhataSoftware, we strive to bring you the best in Marketing enterprise software products. Feel free to contribute your experience by reviewing Outbrain. Your input helps the whole community.
Non Profit
FirstGiving
FirstGivingFirstGiving is a software used to manage Non Profit operations so that companies can improve their efficiency and save money. At WhataSoftware, we strive to bring you the best in Non Profit enterprise software products. Feel free to contribute your experience by reviewing FirstGiving. Your input helps the whole community.
IT & Operations Management
Priority
PriorityPriority is a general ERP business system designed specifically around the needs of Small to Midsize Enterprises. As a leading ERP solution, it provides a breadth of proven application support for service, sales, marketing, distribution, customer relations management (CRM), production, inventory, purchasing, project management (PM), human resources (HR), costing, warehouse management (WMS), point of sale (POS), business intelligence (BI) and much more.
Project Management & Planning
Clockspot
ClockspotFeatures of the employee time tracking software solution Clockspot include the ability to clock in from any approved device, such as a phone, landline or web browser, as well as the ability to track employee attendance in real-time. Monitor overtime and get alerts when employees are getting close to their maximum, and generate a payroll with just one click. Track all changes made to timesheets so have a complete audit trail and assign customizable roles and easily manage permissions.
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